Privacy policy


This policy governs the manner in which The Relauncher treats the user’s personal information collected electronically when the user accesses this website. It describes how The Relauncher is committed to protecting and respecting the user’s privacy and understands the importance of privacy and confidentiality of The Relauncher’s users.  The policy describes the choices available to the user regarding the aforementioned use of personal information and how the user can contact The Relauncher to obtain information.
 
1. Acceptance
This policy applies to and should be read in conjunction with the Terms and Conditions also available on this website.  By using and viewing this website the user will be deemed to have agreed to the terms contained in this policy.  If the user does not agree with the terms of this policy, the user should navigate away from the website immediately.
 
2. Collection and Use of Personal Information
 2.1 In order to proceed with a valid transaction, The Relauncher requires the following personal information from the user:
2.1.1 Name;
2.1.2 Email address;
2.1.3 Postal address if postage is required; and
2.1.4 Contact number.
2.2  The Relauncher will not use the information provided for any purposes other than the following:
2.2.1 Concluding transactions;
2.2.2 Sending order confirmations;
2.2.3 Responding to user queries;
2.2.4 Administering user accounts;
2.2.5 Sending newsletters to users;
2.2.6 Informing users of offers.
2.3  Personal information will only be used by The Relauncher and its authorised employees or representatives.  The Relauncher will keep this information confidential and will not share such information with any third parties without the user’s permission, unless required to do so by Law.
2.4 The Relauncher does not store or in any way hold the user’s credit card or bank account details beyond acceptance of the initial transaction.  
 
3. MARKETING COMMUNICATIONS

Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).

Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if:

(i) you made a purchase or asked for information from us about our goods or services or

(ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However, you can still opt out of receiving marketing emails from us at any time.

You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you OR by emailing us at info@relauncher.com.au at any time].

If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc.

4. DISCLOSURES OF YOUR PERSONAL DATA

We may have to share your personal data with the parties set out below:

  • Service providers who provide IT and system administration services
  • Professional advisers including lawyers, bankers, auditors and insurers
  • Government bodies that require us to report processing activities
  • Third parties to whom we sell, transfer, or merge parts of our business or our assets

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

5. INTERNATIONAL TRANSFERS

In the instance where we transfer your personal data out of the EEA, we do our best to ensure security of data by at least one of the following safeguards:

  • We will only transfer your personal data to countries that the European Commission have approved as providing an adequate level of protection for personal data by; or
  • Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or
  • If we use US-based providers that are part of EU-US Privacy Shield, we may transfer data to them, as they have equivalent safeguards in place.

If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.

6. Choice/Opt-Out
The user may choose to stop receiving The Relauncher’s newsletters or marketing emails by following the unsubscribe instructions included in these emails or the user can contact The Relauncher at info@relauncher.com.au
 
7. Third Party Websites
7.1 This website may contain links to third party websites.  The Relauncher accepts no responsibility for the privacy practices or contents of said third party websites.  This policy applies solely to personally identifiable information supplied to The Relauncher by the user.
7.2 The Relauncher does not endorse any material which appears on third party websites and following a link to third party websites is done at the user’s own risk. 
 
8. Security
The security of user’s personal information is important to The Relauncher.  Technology and policies have been implemented with the objective of protecting the user’s privacy from unauthorised access and/or improper use.
The Relauncher utilises 128-bit encryption when accepting personal information from customers via our website. 128-bit is the most advanced encryption available. The Relauncher uses Secured Sockets Layer (SSL) protocol on its website as is the standard used on the web for authenticating and encrypting information. It is also a main requirement by the bank to approve merchant facilities.

SSL encryption requires all information sent between you and The Relauncher via relauncher.com.au is encrypted. This ensures your privacy is protected over the internet including private credit card information.

Online purchases are facilitated via ANZeGate our secure gateway provider and PayPal.
 
9. Copyright
All the material contained on this website is copyright protected.  The user is not permitted, except to the extent permitted by relevant copyright legislation, to use, copy, modify, transmit, store, publish or distribute any of the material found on the website.
 
10. Notification of Privacy Policy Changes
The Relauncher may update this policy to reflect changes to information practices.  The user is encouraged to periodically review this page for the latest information on The Relauncher’s privacy practices.
 
11. Governing Laws
This policy will be governed by, construed and interpreted in accordance with the Laws of the state of New South Wales, Australia.